Picture Jasper Sterling Silver Necklace Pendant

I love working with natural material as the earth has so many beautiful and magical gifts to share.  

Metals-Sterling Silver, Copper and Brass

Natural Stones 

Glass and Metal Beads

Waxed Polyester offers a great nonmetal option and an amazing long-lasting fiber to create Micro Macrame Jewelry and more.

Shipping Times

I ship the United States from a small-town Post Office which can affect shipping times.  

FREE SHIPPING on all Jewelry orders over $50 and Candy orders over $100

First Class Shipping within the US starts at $5 for most jewelry items.

Priority Mail Shipping within the US starts at $10 for most jewelry items.

Worldwide shipping is available thought the USPO, prices vary please review at checkout.

Order Processing Times

Orders are processed within 2-3 business days.  During Seasonal times such as Black Friday and Christmas, order processing time can take up to 5 business days.  I appreciate your patience while we prepare your order.  

Special Requests

If you require additional shipping services, please contact me before placing your order.

Return Shipping

Is paid by the buyers unless otherwise pre approved.  Please review full Return Policy before placing order.

We have a 20-day return policy, which means you have 20 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at vwgypsy@gmail.com. Please note that returns will need to be sent to the following address: VW Gypsy PO Box 257 Lakehead, CA 96051

Return Shipping Cost
Buyer Is responsible for return shipping cost for exchanges and returns unless the return is due to a defect or problem with order.  

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at vwgypsy@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (Samba Roca) or custom products (such as special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at vwgypsy@gmail.com.

STERLING SILVER CARE

Here are some tips to keep your piece in great shape for many years:

*Wear your sterling silver jewelry daily as your natural body oils prevent it from tarnishing.

*Dry silver is happy silver! Remove when at the beach, pool, spa, hot springs, or when showering.

*No chemicals please. Avoid contact with perfumes, cleaning products, abrasives, and sharp objects.

*Store in a cool and dry place, preferably in a sealed plastic baggie.

*Tarnish is natural. All sterling silver will need to be cleaned periodically.

*Polish it pretty. Use a polishing cloth or pad to brighten the silver.     For more stubborn tarnish, use mild soap and a gentle sponge or soft toothbrush.

STONE CARE

I list the Mohl's hardness to all the stones in my jewelry collection, some are extra soft like Amber and special care is listed below. For most other stones simply follow these 5 steps.  Remember to be aware when wearing stone bracelets and rings as they can be damaged by hitting hard or abrasive surfaces.   

1. Use a soft microfiber cloth to regularly wipe and clear away dirt and dust from your gemstone jewelry.
2. For a deeper clean, you can use a non-abrasive jewelry cleaner. Alternatively, a homemade jewelry cleaner made of warm water mixed with a few drops of mild soap works just as well.
3. To clean your gemstones, immerse the jewelry in your cleaning solution and scrub it gently with a soft brush. A toothbrush with extra-soft bristles is a good option.
4. Dip the jewelry back into the solution, rinse with warm water and dry with a microfiber cloth.
5. Store your stone jewelry in a soft cloth or away from other stones or jewelry that may scratch or damage your stones.

AMBER CARE

Amber is actually fossilized pine resin over 20 million years old.

*Store your Amber Jewelry in a soft pouch to avoid getting scratched by other jewelry.

*Clean with a soft flannel cloth and lukewarm water, dry carefully,   lightly polish with clear olive oil, and then remove any excess oil and restore the polish with another soft cloth.

*Avoid perfume or hairspray, commercial cleaning solutions.

*Avoid extreme temperatures and don't leave in direct sunlight.

*Remember to be careful when cleaning. Amber has an approximately   Mohs Hardness of 2.5, which means it's a very soft gemstone, and can be scratched.

 Ambers color may also change over time.

If you follow these easy guidelines, your Amber jewelry will reward you with a lifetime of service and wonder and will stay always beautiful.